Shipping policy
Shipping Policy
Thank you for shopping at Child of God Clothing Company. We are committed to providing you with a seamless and efficient shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.
Processing Times
• Orders are typically processed within 1-3 business days after payment has been received.
• Please note that processing times may vary during peak periods, such as holidays, sales events, or product launches.
• You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Options and Delivery Times
We offer the following shipping options:
1. Standard Shipping: Estimated delivery within 5-7 business days.
2. Expedited Shipping: Estimated delivery within 2-3 business days.
3. International Shipping: Estimated delivery within 7-21 business days, depending on the destination.
Delivery times are estimates and may vary based on carrier delays or unforeseen circumstances.
Shipping Rates
• Shipping rates are calculated based on the destination, shipping method selected, and order weight/size.
• You can view the final shipping costs at checkout before completing your purchase.
Order Tracking
• Once your order has been shipped, you will receive a tracking number via email.
• Use the tracking number to monitor the progress of your shipment directly on the carrier’s website.
International Shipping
• Customers are responsible for any customs fees, duties, or taxes imposed by their country.
• We recommend checking your local customs policies to understand potential charges.
Lost, Damaged, or Stolen Packages
• We are not responsible for lost, stolen, or damaged packages once the carrier has marked the order as delivered.
• If your package is lost in transit or arrives damaged, please contact us at [Insert Contact Email] so we can assist you with filing a claim with the shipping carrier.
Shipping Restrictions
• We currently do not ship to P.O. boxes, APO, or FPO addresses.
• If your shipping address falls under a restricted area, we will contact you for an alternative solution.
Contact Us
For any questions or concerns about your order or shipping, please reach out to our customer support team at sales@cogclothingcompany.com
We appreciate your support and thank you for choosing Child of God Clothing Company.